Success hinges on how well you welcome
Danny Spitzberg’s work is primarily interested in “community spaces” and how people move from “do it yourself” to “do it together.” He is particularly interested in how to welcome people to a space and make those who visit feel welcomed by the community that works and plays there. Emphasizing how crucial the initial encounter is, he agrees with Lori Kane who puts it this way: “If you do just one thing: Say ‘Welcome! I’m so glad you’re here!‘” Perhaps even more importantly, he understands that the success of any organization is getting their visitors to stay and become part of the community themselves. In...Read more …